Frequently Asked Questions
Why should we choose your therapy devices?
We are a direct manufacturer with over 10 years of professional experience in home care devices. Our factory covers 12,000 square meters, ensuring competitive prices, customized OEM/ODM services, and compliance with international standards like ISO, CE, and ROHS.
How quickly can I receive a quotation?
We typically provide a quotation within 24 hours of receiving your inquiry. For urgent requests, please highlight your priority in your communication.
What is the lead time for samples?
Once the sample charge is confirmed and files are received, samples are generally ready for delivery within 3-7 days.
What are your standard payment and delivery terms?
We accept T/T (30% prepayment), D/A, and DP. Delivery can be arranged via FOB, CIF, or CFR based on your specific requirements.
What is the delivery timeline for bulk OEM orders?
For standard OEM orders of approximately 2000pcs, we typically complete delivery within 25-35 days depending on the specific quantity and customization needs.
Do you support market testing for new businesses?
Yes, we support the customization of individual products to help new overseas businesses test and expand their markets with minimal risk.