❓
Frequently Asked Questions
Q1: Are you a factory or a trading company?
We have been a professional manufacturer for over 10 years since 2012.
Q2: Do you support customized logo orders?
Yes, we accept both OEM and ODM orders to meet your branding requirements.
Q3: What is the minimum order quantity (MOQ)?
Our standard MOQ is a 1x20GP container, though we accept samples and small quantities for trial orders.
Q4: What is the warranty period for your products?
We provide a 12-month warranty for the entire unit and a 3-year warranty for the compressor.
Q5: What is the typical delivery time?
During peak season, delivery takes 30-45 days. In the off-season, it is approximately 15 days.
Q6: Which certifications do your products hold?
Our products are certified with CE, ROHS, REACH, BSCI, ISO 9001, and ISO 14001.